While we do our best to find all bugs in our software, occasionally ones slip through that we did not anticipate. By providing detailed description about the bug, you can help us tremendously and allow us to be more responsive to resolve the issue you are discovered.
We also look forward to hearing your thoughts about our software and future features you think might improve our products.
Whatever the issue, please provide your name and email address so that we can contact you for clarification or to report that the issue has been resolved. We will not use your email for any other purpose than direct communication about the issue you reported.
Another reason to use this form is if you have lost your serial number for a product you have previously purchased. Include as much info as possible including the physical address and/or one or more email addresses that the purchase might be listed on the purchase receipt. Select "Lost Serial Number" in the report type field.